Feedback
Making the reports interactive
td helpdesk
Last Update há 2 meses
Where can a team member leave feedback?
Every team member has their individual report link (see below). Inside the report, the person can check all the roles that have been assigned to them and get an overview of all existing roles.
When they open a card they will find this feedback icon at the bottom of the tool:
By clicking on it the tool will expand at the bottom and open a space where the user can leave feedback regarding this currently open item:
Just type your feedback and then click the green ok button.
In here you can also see, what feedback other team members left for this item.
What happens with this feedback?
As we just saw, every team member can see the feedback all team members left. Also the account admin will see it.
Main space, though, where the feedback shows, is the campfire agenda.
Only the team admin and co-admins have access to this page. This page delivers the agenda for your next campfire meeting and first point on this agenda is "feedback".
The admin will go though all given feedback in the meeting and find a solution with the tam, which will immediately be implemented inside teamdecoder.
With the 2 icons on the right side the admin can:
- open the tool to see the feedback and work on the item
- delete the feedback once solved