Team transfers
td helpdesk
Last Update 13 ngày trước
You can transfer a whole team from one teamdecoder account to another. This shall help freelance team coaches or consultants who work on a team intervention in teamdecoder, to hand over the team to the client's account once the assignment is finished.
Note:
FREE accounts have a max of 1 team, so they cannot receive team transfers!
How it works
Go to the teams tab in the top navigation and click "Create / Edit Teams":
In the teams window click on the transfer icon behind the team you want to transfer.
Note:
You cannot transfer the team that you are currently in! In that case please enter a different team first, then come back here,
In the area that becomes visible now you have to enter the email address of the admin of the teamdecoder account to which you want to transfer the team.
So, if you are a freelancer, you need to ask your client with which email address they did buy their own teamdecoder license and you use the same email address in this field:
If your client does not have a teamdecoder account, they can purchase their license at http://pricing.teamdecoder.com
And then?
- if all works out as planned you will see a "success" pop up
- the other account will receive an email, telling them that the team has been transferred to their teamdecoder account
- the team will now be gone from your list of teams, and the receiver will see it in theirs.