Single / multiple owner(s) roles & skills

td helpdesk

Last Update há 8 meses

Skills and roles are by default set to "multiple owners". That means that a role or a skill can have multiple owners. E.g. you can assign a role "designer" to 5 people.


If a role or a skill is marked by you as "single owner" inside the respective tool, the skill/role can only have 1 owner. And you will see a blue pill with "1" written inside, in the cards.

Why differentiate?

A single owner skill/role can be lead in a circle or project. Let's go back to the example of the 5 people that own the role "designer". If you want to make a designer lead in a project and you assign that role to the lead position inside the project tool, suddenly 5 people would be lead of that project and that would not make sense.


That's why only single owner roles/skills can be lead of a circle/project. All available skills/roles will show in the dropdown inside the circle/project tool.

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