Manage profile & subscription

td helpdesk

Last Update 6 个月前

In the settings on the top right of the screen you will find these 2 ways to manage your account:


  • Profile
  • Manage Subscription (only visible to GO subscribers)


Also in this article:


  • Where can I change my password?
  • Where do I find my invoices?

Profile

When you have a FREE subscription you will see this:


  • the blue pill top left indicates that you are on a FREE plan
  • the green pill top right is the links for an upgrade to the GO plan
  • the yellow


Once you have upgraded to GO, this page will look like this:


  • you can change your name
  • company name
  • website
  • and password
  • your email address cannot be changed

Manage subscription

If you pay for a teamdecoder subscription you can manage it here:

When you click on "Manage Subscription" under "Settings" you will then see a window where you need to enter your email address:

Next step: You receive an email that looks like this:

After clicking the link in the email to will be sent to the Stripe Customer Dashboard, which looks like this:

Here you can:



  • cancel your subscription
  • change your payment method or address
  • and you can find all your invoices

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